Hometown Convenience >> 24-Hour Teller Direct

Sometimes the best service is helping you to serve yourself. That way, you can get what you want, when you want it. That's what our 24-hour Teller Direct® account service line is all about: providing immediate service on your schedule and on your terms - feel free to bank in your bathrobe.

1(800) 436-5137

Teller Direct® allows around-the-clock account access from anywhere you've got a phone. By calling the number above, and providing your ten-digit account number and Personal Identification Number (PIN), you can hear current and available balances, account history information, checks/debits cleared, and other general inquiry information. There's even transfer capability. It's all fast and easy.

Getting Started with Teller Direct®

Call 1(800) 436-5137 from any touch-tone phone.
Following the Teller Direct® instructions, enter your account number.

Branch Number: For most accounts, you must first identify which branch the account was opened. Enter '01' for the Main Office, or '02' for the Timberlake Commons branch.

Checking: Enter the branch number. Then enter the eight-digit account number located at the bottom of your checks (leave off the last two digits).
Savings: Enter the branch number and '00'. Then enter the six-digit account number listed in your passbook.
Certificates of Deposit: Simply enter the branch number followed by the eight-digit account number.
Consumer Loans: Enter the branch number and account number. Then enter the last eight digits of the account number in your passbook.
Mortgage Loans: Enter the branch number and account number. Then enter the eight-digit account number listed in your passbook.

Password: The predefined Teller Direct® password will be the last four digits of the primary social security number on the account.

Select any of the Teller Direct® account options, including account inquiries and histories.